Homecare Services
At Unicity Healthcare we provide non-medical and medical homecare services to our clients. Our services are customized and range from a few hours per day to 24/7 (live-in). Our licensed, trained and experienced home health aides can assist you or your loved one with maintaining a daily routine, from bathing, eating, socializing, or simply going for a walk outside.
Our mission is to help our clients stay in their familiar surroundings, remain independent and live an active, healthy, and happy life.
All our services are provided by licensed aides (CHHAs or CNAs), and supervised by a Registered Nurse, who, in collaboration with the client and his/her family, develops a customized plan of care. We also keep our clients’ families updated regularly on the situation of their loved ones, and we provide guidance when necessary.
How it works
We are available 24/7. Our homecare process is very flexible and customized to our clients’ needs. The below steps are representative of how our homecare services work:
- CAREGIVER MATCHING: Often time is of the essence, so Unicity’s staffing coordinators will match the client’s specific needs and preferences to one of our exceptional caregivers.
- ASSESSMENT AND START OF CARE: We then coordinate the start of care with a care and home safety assessment at the client’s home. One of our registered nurses will assess the specific needs of the client and prepare a customized plan of care to begin your loved one’s care. If necessary, any remaining paperwork can be completed at that time.
- PLAN OF CARE: Shortly thereafter, the plan of care will be reviewed by Unicity’s director of nursing and discussed with the family member or the person in charge, as well as the client. The finalized plan of care will detail the activities to be performed (list of activities, timing, services provided, etc.). The registered nurse and Unicity care team will thoroughly communicate with the caregiver all information regarding the client’s plan of care and his/her specific needs.
- REGULAR UPDATES: Family members may choose to receive regular updates on their loved ones through e-mails or phone calls. When necessary, we will assist you in finding professional services that may fall beyond our scope of services.
- CHECK-INS, NURSE VISITS, ADJUSTMENTS: We will regularly check on your loved one, and each 30 - 60 days one of our registered nurses will perform a post-case assessment to adjust the plan of care as needed. All our certified & trained aides remain in continuous contact with our registered nurses and our supervisory team.
Individualized Care Plans
Every person is different and unique, as such, we develop an individualized care plan, incorporating all aspects of your loved one’s life and family. There are several steps to our process, and each is important in creating the Unicity Homecare approach, one that stresses personalization, dedication and quality care.
All Unicity clients and families are supported by an experienced, empathetic care coordinator, who manages your loved one’s care and stays by your family’s side throughout the duration of service. Reach out to your care coordinator whenever you have questions, concerns, or just want to check in. Our care coordinators serve as liaison to our clients, their families, our caregivers, and all others involved in your loved one’s care.
One of our registered nurses, under the supervision of our director of nursing, will come to your loved one’s residence to perform a thorough initial care assessment. The nurse will conduct a physical assessment, a personality assessment, a home safety evaluation, and medication review.
Once the assessment is complete, our nursing team will develop an individualized care plan. This is used to have a baseline assessment, track the client’s status and progress, and train our caregiver in every detail about the client, from medications and daily routines to favorite foods and activities.
We know that a team approach works best when everyone is informed, and we are proud to be a vital part of each client’s care team. We will stay in close touch with all members of the care team, including your loved one’s physicians, geriatric care manager, attorney, financial advisor, physical or occupational therapist and other professionals.
We are here to listen, advise and do whatever we can to ensure each client receives the highest level of quality care.
