Unicity’s fast response helped my aunt in her time of need

On January 8 of this year, my mom found my Aunt had fallen at her home and called 911 to transport my aunt to the hospital. Until the fall my Aunt would get care from my mom and assistant on a 3 times a day visit. My aunt could move around freely and needed someone to monitor and help her with routine day to day activities. However, after the fall, my aunt need 24-hour care and my mom and the assistant were not capable of providing my aunt with that care. After a week’s stay in the hospital, the hospital informed us they were releasing her. We had no way of taking care of her on such short time notice. The hospital provided us with several options to call to try to set up home care. Unicity said they can have someone provide 24-hour care within 2 hours of us getting her home. That night a home care provider started the 24-hour service, also a nurse came by to check my aunt out. The first couple of days a temporary home care person was assigned to stay with my aunt for 24 hours a day. Unicity was then able to provide my aunt with a person that could give her 24-hour care. That person’s name is Stella, and she has taken care of my Aunt since then. Stella is there 24 hours a day 7 days a week, and looks to all her home care needs. My aunt and our family are very appreciative of the excellent care given to my aunt. Thank you, Unicity, and especially, Jela. The whole staff is very accommodating and easy to work with.

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